Roadways Removals

Roadways Removals what a DISGUST! Roadways Removals didn't even show up for the removal - but they happily took my money. They delayed me again and again, until I was forced to book through another company. And then when I asked for a refund, it was my own fault that I cancelled the booking and they took all my money. In fact, I never cancelled - they never showed!! Be careful of their rude contractors who ring you and harass you throughout the day! And their operations manager will never answer your phones or emails (if you can get her to answer!!). Despite her constant and annoying terms of endearment "honey" "sweetheart" "lovely" she is a FAKE LIAR! Her daddy is also the boss - the corruption of this company runs through their whole family. Stay away from this company, they will cause you nothing but trouble and heartache - and they make sure you pay for it from your hip-pocket!!

Service cost: $550

Do not use this company. They may seem great at first, communication is there.. until they get your money. These guys are brokers. You are better off going direct through a removalist.

I had my initial move date changed on me last minute. The date was then moved to 2 days later. On the morning of my move, I rang the driver (contractor) to confirm a time. He advised me that Tash (The “Operations” manager at Roadways Removals) had cancelled the job and he was no longer required. I tried phoning Tash numerous times, left voicemails and emailed her. No response. A few hours later I received a text message from her advising a new contractor would ring me with a pick up time. The contractor rang me and advised he would be there in the afternoon. Only, this could not happen as he was given a completely wrong location from Tash at Roadways Removals. He was given a location that is 8 hours away from me.

I consequently had to use a completely different removals company. One that has been more than accommodating.

Do not use this company. Do not use Brokers. While some removalists may not have the best communication methods, I have learnt over the past couple of days that they are genuine and very reliable.

It is now 3 days after my initial move date and I still have not heard back from Roadways Removals. I will continue phoning and demanding my $450 “deposit” back.

Move size: 2 Bedroom Home Service cost: $450